Terms & Conditions

Terms & Conditions

1. Booking Policy

  • Full payment is required at the time of booking to secure your reservation.

  • By booking a tour, participants acknowledge that kayaking involves inherent risks and agree to follow all safety instructions provided by guides.

2. Cancellation & Change Policy

  • No changes or cancellations are permitted within 14 days (2 weeks) of the scheduled tour date.

  • Cancellations or change requests made more than 14 days in advance may be eligible for a refund or rescheduling, subject to availability.

  • Missed tours, late arrivals, or no‑shows are non‑refundable.

3. Weather & Safety Cancellations

  • Kayak tours are weather‑dependent. Conditions such as high winds, lightning, unsafe sea state, or other hazards may require cancellation.

  • If a tour is cancelled due to poor weather or unsafe conditions, guests will receive a full refund.

  • We reserve the right to cancel a tour at any time if conditions are deemed unsafe or if operational concerns arise.

  • Decisions regarding weather and safety are made solely at the discretion of the guide or operator.

4. Participant Requirements

  • All participants must wear a Transport Canada–approved PFD for the duration of the activity.

  • Participants must disclose any medical conditions that may affect their ability to safely participate.

  • Alcohol or drug use before or during the tour is strictly prohibited.

  • Minimum age 16

5. Liability & Assumption of Risk

  • All participants must sign a liability waiver prior to departure.

  • By participating, guests acknowledge the inherent risks of kayaking, including but not limited to capsizing, cold water exposure, changing weather, and natural hazards.

6. Operator Rights

  • We reserve the right to refuse participation to any individual who appears unfit, unsafe, or non‑compliant with safety instructions.

  • We reserve the right to modify routes, schedules, or group sizes as needed for safety or operational reasons.